Loading... Please wait...

Shipping & Returns

Terms & Conditions

Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 1-2 days of us receiving the returned item. 

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Please Note that in order for a returrn to be accepted, it will need to be in the same condition as it was sent out in i.e. unworn, with all tags and packaging.

Please also note that the delivery charge will not be including in the refund

Shipping

All items will be shipped via Royal Mail first class signed for delivery. You should expect to receive your item within 2-3 business days.

All items ordered before 3pm (Mon-Fri will be dispatched the same day) 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

General

Coupon codes can not be used in conjunction with any other offer, special price or promotion of any kind.

The company reserves the right to cancel any coupon discount, special offer, special price or promotion at any time.

If you have any queires then please do not hesitate to get in touch via email sales@boxofbrands.co.uk